Creative Insights
Creative thinking from the world’s leading copywriters

B2B Copywriting Services: Write for the Person Who Must Defend It
Content & Strategy Copywriting SkillsA few years ago a client in industrial software told me why they’d chosen a particular proposal. It wasn’t the best written. It wasn’t the cheapest. It was the one their finance director could read out loud in a meeting without wincing.
I’ve…

Boutique Copywriting Agency: What Small Lets You Refuse
Agency Life Hiring a copywriterA boutique copywriting agency isn't a smaller version of a big one. It's built to refuse briefs, and that's why the work it recommends is better.

How to Hire a Freelance Copywriter Who’s Already Booked
Agency Life Hiring a copywriterWant to hire a freelance copywriter? After 20 years placing writers, here's why the best ones are booked, and how to get one anyway.

A Brand Consultant’s First Question: Who Are You Willing to Lose?
Branding Content & StrategyEvery brand consultant asks who you're for. After twenty years placing brand strategists and writers, I think the real question is who you're willing to lose.

Website Copywriting Services: Write the Homepage Last
Content & Strategy Copywriting SkillsMost website copywriting services start at the homepage. After twenty years placing writers, I think that running order is what kills site rewrites.

What Agencies Want From a Copywriting Agency
Agency Life Hiring a copywriterHalf our briefs come from other agencies. What they want from a copywriting agency isn't writing — it's a name they can put in the room on Thursday.

The Shortlist Is the Worst Way to Hire a Copywriter
Agency Life Hiring a copywriterA marketing director rang me last month with a request I've had a thousand times. "Send me three writers. I'll pick."
It's an entirely reasonable thing to ask. It's how you buy nearly everything else — three builders' quotes, three agencies…

Your Brand Narrative Is What Strangers Can Repeat
Branding Content & StrategyBefore we match a writer to a company, I do something that sounds almost too simple to bill for. I ask three people at that company — usually the founder, the head of sales, and whoever runs marketing — to tell me what the company does and…

SEO Copywriting Services: Why Ranking Is the Cheap Part
Copywriting Skills Hiring a copywriterSEO copywriting services promise rankings. After twenty years placing writers, I can tell you ranking is the cheap part. Persuasion is what you're buying.
