Creative Insights
Creative thinking from the world’s leading copywriters

How to Hire a Freelance Copywriter Who’s Already Booked
Agency Life Hiring a copywriterWant to hire a freelance copywriter? After 20 years placing writers, here's why the best ones are booked, and how to get one anyway.

A Brand Consultant’s First Question: Who Are You Willing to Lose?
Branding Content & StrategyEvery brand consultant asks who you're for. After twenty years placing brand strategists and writers, I think the real question is who you're willing to lose.

Website Copywriting Services: Write the Homepage Last
Content & Strategy Copywriting SkillsMost website copywriting services start at the homepage. After twenty years placing writers, I think that running order is what kills site rewrites.

What Agencies Want From a Copywriting Agency
Agency Life Hiring a copywriterHalf our briefs come from other agencies. What they want from a copywriting agency isn't writing — it's a name they can put in the room on Thursday.

The Shortlist Is the Worst Way to Hire a Copywriter
Agency Life Hiring a copywriterA marketing director rang me last month with a request I've had a thousand times. "Send me three writers. I'll pick."
It's an entirely reasonable thing to ask. It's how you buy nearly everything else — three builders' quotes, three agencies…

Your Brand Narrative Is What Strangers Can Repeat
Branding Content & StrategyBefore we match a writer to a company, I do something that sounds almost too simple to bill for. I ask three people at that company — usually the founder, the head of sales, and whoever runs marketing — to tell me what the company does and…

SEO Copywriting Services: Why Ranking Is the Cheap Part
Copywriting Skills Hiring a copywriterSEO copywriting services promise rankings. After twenty years placing writers, I can tell you ranking is the cheap part. Persuasion is what you're buying.

What a Copywriting Agency Actually Sells (It Isn’t Writing)
Agency Life Hiring a copywriterAfter 20 years running a copywriting agency, I can tell you the product isn’t writers. It’s judgement — and the shortlist of one.

The Copy Brief That Was Really a Brand Strategy Problem
Branding Hiring a copywriterAfter 20 years placing senior copywriters, here’s how a simple copy brief exposes a brand strategy problem — and what to fix before you brief a writer.
